Get More Positive Online Reviews

Did you know that potential new patients are more likely to give your office a call and schedule an appointment if you have a lot of positive online reviews?

Happy,Black,Male,Patient,Showing,Thumb,Up,While,Having,CheckThat may sound obvious, but there is a tendency to underestimate just how vital online reviews can be to the success of your practice.

How many positive online reviews do you need? The short answer is that you can never have too many, and realistically, it is difficult to quantify. But remember this: positive online reviews result in greater patient trust, so the more you have, the merrier!

Why Good Reviews Matter

There have been many consumer surveys about online reviews over the years. The numbers vary slightly from one to the next, but they all tell the same story.

  • 88% of those asked said they read online healthcare reviews, and are highly influence by them and star rating averages
  • 91% trust reviews as much as they trust the recommendations  of family and friends
  • 94% said they’ll go with any business, including dental practices, with a five star rating
  • 70% said they give as much more more weight a dentist’s online reviews as they do their professional credentials

In short, good reviews build patient trust, and the trust factor between patient and dentist is critical. Since most people read online reviews before they ever pick up the phone to call you, you need plenty of them. Gathering them should be an ongoing part of your business strategy.

How do you go about doing that? Providing outstanding dental care is a big part of the equation. But there is more, and help is available. ProspectaMarketing is an Internet marketing firm specializing in dental practices and the tools of Internet marketing. We help you reach key prospects who are looking for what your practice has to offer. Our unique and thorough approach provides visibility, financial accountability, and ongoing refinement and improvement. You can find out more by contacting Lane Anderson toll-free at 1-877-322-4440 Ext 101, by email using the form on our Contact Us page, or online at ProspectaMarketing.com.

Is It Time to Update Your Website?

Portrait,Of,Dentist,Standing,With,Arms,Crossed,In,ClinicIs it time to update your dental website? If it’s been a couple of years since the last time you did, the answer is probably yes.

Updating a website can take a lot of work, and it’s easy to put it off. But there are some very good reasons why you should make regular improvements. The best one may be that the vast majority of consumers – some ninety percent – use a search engine to find dentists and other local businesses. If your site is outdated it will affect how your practice is ranked in all-important search engine results.

Get New Patients

There’s a not-very-old saying: your website is your best salesperson. It’s the first point of contact for potential new patients, who use it to find the information they want to know: your services, your location, your office hours, and how to contact you.

It’s critical to keep all of the information on your website up-to-date so that it tells visitors what they want, and converts them into new patients. But there are other reasons for regular site updating:

  • Outdated technology. The way we access the Internet keeps changing. Google is now mobile-first: that is, the search engine giant uses the mobile version of site content to index and rank them. Voice activation isn’t far behind!
  • Increase site traffic. Your website gets traffic when users can find it. A site’s content is “optimized” to attract the search engines, a process called search engine optimization (SEO). Google alone regularly updates its search algorithms, so SEO needs regular updating, too.
  • Consistency. If one page on your site looks different from another, it not only looks strange: visitors may find it confusing. Yet it’s surprisingly common for design inconsistencies, like different menus, to crop up as websites grow and change. Redesigns can correct them.
  • Stay current! This may seem trivial, but it isn’t. The appearance of websites across the board follow styles and trends, like anything else. Your site visitors will notice. You’re much better off looking modern.

Waiting too long to update your dental website can impact your practice’s bottom line. ProspectaMarketing is an Internet marketing firm specializing in dental practices and the tools of Internet marketing. We help you reach key prospects who are looking for what your practice has to offer. Our unique and thorough approach provides visibility, financial accountability, and ongoing refinement and improvement. You can find out more by contacting Lane Anderson toll-free at 1-877-322-4440 Ext 101, by email using the form on our Contact Us page, or online at ProspectaMarketing.com.

Why You Need Dental Digital Marketing

European,Mid,Dentist,Woman,Smiling,While,Standing,In,Dental,ClinicIf the COVID-19 pandemic has any kind of silver lining for dentistry, it might just be the reminder that a strong digital presence is a powerful asset. With a huge segment of the population working from home for much of 2020 we all relied, more than ever before, on the Internet.

Increased online dentist-patient interactions helped make the patient experience safer by minimizing in-person contact. Not only can patients schedule appointments and pay their bills online; the Internet is proving useful for things like cosmetic dentistry, with digital smile design.

The Benefits of Digital Marketing

But the Internet’s greatest value to a dental practice is marketing. Dentistry is highly competitive, and as critical as it is to provide outstanding care, that alone isn’t enough. Marketing your practice is absolutely essential in order to thrive and grow. Digital marketing is a proven method, one that is far more cost-effective than traditional marketing.

The benefits of digital marketing include:

  • Increase online visibility. An online precense is vital, so that more people in your community know about you. Virtually everyone is on the Internet and using it to find services likes dental care.
  • Increase search ranking. We find services like dental care, of course, by Googling for them. Digital marketing increases your ranking: that is, helps make you among the top practices to show up in search results.
  • Increase website traffic and leads. When people find you they visit your website and discover everything you have to offer. Digital marketing converts them from site visitors to new patients.

One more thing: because it is so cost-effective, digital dental marketing levels the playing field. Smaller practices can go head-to-head with bigger ones. ProspectaMarketing can help. We are an Internet marketing firm specializing in dental practices and the tools of Internet marketing. We help you reach key prospects who are looking for what your practice has to offer. Our unique and thorough approach provides visibility, financial accountability, and ongoing refinement and improvement. You can find out more by contacting Lane Anderson toll-free at 1-877-322-4440 Ext 101, by email using the form on our Contact Us page, or online at ProspectaMarketing.com.

Get Them and Keep Them!

Cheerful,Female,Dentist,Holding,Drill,And,Smiling,Near,PatientTo grow your dental practice and remain competitive it’s important to draw in new patients. It’s an ongoing process, and just one of the ways that Internet marketing can make a difference.

Just as important as bringing in new patients is keeping those patients you already have. Ideally, they’ll be with you for a lifetime. They will benefit from your dental skill, and you will benefit as your practice thrives in a highly competitive field.

Competition

No question about it: there’s almost always a new dentist in town. Experienced practitioners form offices of their own, and recently-licensed dentists hang out their shingles for the very first time.

Statistics from 2020, the most recent year for which numbers are available, show how much competition is out there:

  • 201,117 active dentists in the United States
  • 61 dentists for every 100,000 people, nationwide

That’s a lot of dentists and a lot of patients!

Internet marketing helps bring you new patients by connecting with them on search engines, social media, and your dental practice website. Ironically, those same technologies make it easy for you to lose patients.

Think of it as two sides of the same coin. The same Internet search that helped new patients find you makes it simple for existing patients to take their business elsewhere.

  • 70% of those asked, according to one study, said it’s easy to find a new provider, thanks to the Internet

That’s a huge percentage. Keeping the patients you already have is critical to the continued growth of your practice. The same strategies that helped bring them to you in the first place can help you hang on to them.

Internet marketing has been compared to an iceberg. At any given time you only see a small part of it, like a Facebook post. ProspectaMarketing is an Internet marketing firm specializing in dental practices and the tools of Internet marketing. We help you reach key prospects who are looking for what your practice has to offer. Our unique and thorough approach provides visibility, financial accountability, and ongoing refinement and improvement. You can find out more by contacting Lane Anderson toll-free at 1-877-322-4440 Ext 101, by email using the form on our Contact Us page, or online at ProspectaMarketing.com.

Responding To Bad Online Reviews

Smiling,Dentist,With,Tools,In,The,OfficeHealth care professionals have always had unhappy patients: always have, and always will. That’s just the way it is, and dentists are no exception to the rule.

These days unhappy patients can pull out their smart phones and in a matter of seconds, tell the world about what a rotten experience they had at your office – whether or not there is even a shred of truth to what they say.

This cannot be taken lightly, because reviews are a huge influence on your practice. For one thing they affect how you rank in local search results. For another, good reviews make you seem reputable and help drive new business your way, while bad ones can have the opposite effect.

What You Should Do

In spite of your dedication and skill, bad reviews will happen. How you react to them makes a difference.

The first thing you should do when you get a bad online review is … nothing. Don’t answer right away: wait a day or so, and respond with a cool head. When you do reply it should be in two parts.

  • Personal. If you know who the reviewer is, reach out with a phone call or text. Politely thank them for their feedback and ask if they would like to discuss it further. Your willingness to do so will probably go a long way to improving the situation.
  • Public. It’s important to reply to the review on the site where it appeared, too. A lot of people are going to read that review. A reasoned, respectful response shows that you care, take complaints seriously, and want to improve.

You can’t please everyone, but reviews can make or break your online reputation. The best strategy is getting more positive reviews, and there are ways to influence how many you get. ProspectaMarketing can help. We are an experienced Internet marketing firm specializing in dental practices and the tools of Internet marketing. We help you reach key prospects who are looking for what your practice has to offer. Our unique and thorough approach provides visibility, financial accountability, and ongoing refinement and improvement. You can find out more by contacting Lane Anderson toll-free at 1-877-322-4440 Ext 101, by email using the form on our Contact Us page, or online at ProspectaMarketing.com.

More Common Than The Toothbrush

Relaxed,Mature,Old,60s,Woman,,Older,Middle,Aged,Female,CustomerIt’s been two years since Google introduced its “mobile-first” policy. Since that time the trend toward smartphones and tablets as the preferred means of Internet access has only increased. Everyone has a smartphone now. Some trend-watchers say they more common than toothbrushes!

“Mobile first” means that when users search for something, Google first  evaluates the mobile version of a website for indexing and ranking search results.

If your site isn’t mobile-ready you are at a competitive disadvantage. It may look great on your laptop, but Google may not find it. You end up missing out on a huge pool of potential new patients.

Are You Mobile-Ready?

You may have heard that some web designs work well across the board: laptops, desktops, and smartphones. To a certain extent that is true. But the best approach is to make sure that everything on your site, from design to content, is optimized for mobile devices.

If you haven’t optimized your dental site for mobile, don’t put it off another day. ProspectaMarketing can help. We are an experienced Internet marketing firm specializing in dental practices and the tools of Internet marketing. We help you reach key prospects who are looking for what your practice has to offer. Our unique and thorough approach provides visibility, financial accountability, and ongoing refinement and improvement. You can find out more by contacting Lane Anderson toll-free at 1-877-322-4440 Ext 101, by email using the form on our Contact Us page, or online at ProspectaMarketing.com.

Your Local Listing

Handsome,Man,At,Dentist's,OfficeUsing the Internet to market your dental practice used to be considered a luxury, but those days are gone. In 2021, promoting it online is essential!

Anyone with a smart phone should be able to find your practice within a few seconds. Virtually everyone has one these days, and the sheer number of these devices is staggering. In the United States alone there are:

  • 298 million smart phones in 2021
  • 311.53 million smart phones by 2025

Worldwide, the number of smart phones is – hold on to your hat –3.8 billion!

If would-be patients can’t find you online, then for all practial purposes your office is invisible.

Your Local Listing

You make it possible for people to find you via your local listing: information you place on Google My Business and similar platforms. This information – your local listing – affects your ranking in search engine results, which is how people find you.

Your local listing is a business profile that includes:

  • Practice name, address, and phone number. These are known collectively as NAP.
  • Website URL.
  • Description.
  • Tagline or slogan.
  • Social media links.

A good local listing will result in more new patients, so it must be complete, accurate, and easy to find via smart phone. ProspectaMarketing is an experienced Internet marketing firm specializing in dental practices and the tools of Internet marketing. We help you reach key prospects who are looking for what your practice has to offer. Our unique and thorough approach provides visibility, financial accountability, and ongoing refinement and improvement. You can find out more by contacting Lane Anderson toll-free at 1-877-322-4440 Ext 101, by email using the form on our Contact Us page, or online at ProspectaMarketing.com.

A Whole Lot of Dentists

Dentistry is an intensely competetive field, and  in the United States there is no shortage of practitioners. One of the reasons for that, judging by recent statistics, is that more new dentists are graduating from dental school each year, while fewer are retiring once they reach the age of sixty-five.

477717658 edit 1Nationwide, it works out to something like sixty-one dentists for every 100,000 people. That ratio does not appear to be a blip on the radar, either: trend-watchers say the number of practicing dentists is expected to continue growing for at least another fifteen years.

Marketing!

How do you compete for new patients, when there are so many dentists for people to choose from? The answer is that you must market your practice. You may already have heard how important marketing your practice is, in order to stand out in a crowded field. Do you have a clear idea how to do that?

There are a lot of different strategies. In this day and age there is an emphasis on the Internet, but no single approach is the best.

Here are just few things to think about:

  • Be active on social media. When members of your community follow you on social media you can reach them, 24/7/365. Sharing your expertise and providing updates on your practice builds your reputation and is a great way to get patient reviews.
  • Emphasize Local Search. When people search the Internet for goods and services near their home, they use local terms. No one searches for “teeth whitening,” for example, without including the name of their town. The content on your website must have all the essential terms people look for, including the name of your city, its neighborhoods, and even local landmarks.
  • Get involved in your community. Offline, there may be nothing better to raise your profile locally than being active in the community. Share your knowledge of dentistry at local schools, sponsor a youth sports team, and have a booth in your town’s summer festivals. Each of these enables you to build personal relationships.

Marketing your  dental practice helps you stand out from the crowd, and  ProspectaMarketing can help. We are an experienced Internet marketing firm specializing in dental practices and the tools of Internet marketing. We help you reach key prospects who are looking for what your practice has to offer. Our unique and thorough approach provides visibility, financial accountability, and ongoing refinement and improvement. You can find out more by contacting Lane Anderson toll-free at 1-877-322-4440 Ext 101, by email using the form on our Contact Us page, or online at ProspectaMarketing.com.

Dental Marketing: Millions On The Move

627946913 edit 1Did you know that more than thirty million Americans relocate each and every year? It’s true – and it only takes a little imagination to realize what that means. Each year, millions of people are living in a new town and trying to find a new dentist.

Marketing your dental practice via the Internet enables you to get their attention.

Dental marketing means putting the name of your practice before the public. In the Internet age, it involves influencing search engines and using social media platforms.

Local Searches

Virtually everyone is on the Internet now, and virtually everyone searches for consumer goods and services. Google alone processes more than 3.5 billion searches every day!

Digital marketing puts the name of your dental practice before a large pool of potential new patients, and in a way that:

  • Is easy for users to find
  • Makes it simple for people to contact your office
  • Describes all that you have to offer
  • Presents a positive image
  • and more!

When people look for health care professionals like dentists, they usually include search terms like “dentist near me,” or the name of their city. In other words, they localize their search terms. By optimizing your practice website for local search, you can use this to your advantage.

Local search isn’t much different than ordinary Internet searches. The difference is in the keywords, links, and other content used to attract Google; it all has a local emphasis. That is how people who live in your town, and maybe just moved there, are going to find you.

There are a lot of dentists out there, and millions of people are on the move. Digitally marketing your practice helps you stand out from the crown. ProspectaMarketing is an experienced Internet marketing firm specializing in dental practices and the tools of Internet marketing. We help you reach key prospects who are looking for what your practice has to offer. Our unique and thorough approach provides visibility, financial accountability, and ongoing refinement and improvement. You can find out more by contacting Lane Anderson toll-free at 1-877-322-4440 Ext 101, by email using the form on our Contact Us page, or online at ProspectaMarketing.com.

Trust Me, I’m Your Dentist

1720779976 edit 1Building trust with your clientele is one of the most critical aspects of keeping your current dental patients and attracting new ones. With a solid foundation of trust you establish a positive reputation, which gets you greater community acceptance, more referrals, and a growing practice.

A positive reputation for your dental practice, online and off, is worth its weight in gold, because it tells prosepctive patients how trustworthy you are. It is also one of the most powerful marketing tools at your disposal. What can you do to build trust?

  • Patients first. To build trust with patients, address their needs and concerns. You don’t have to do a hard sell on the importance of regular checkups, or on procedures like dental implants. When a need is there, the best way to address it naturally comes up. Find out what their goals are. That way you can help to fulfill them.
  • Show and tell. Before you tell a patient they need a follow-up appointment, show them their X-rays to explain your diagnosis. Let them know what will happen if the issue is left untreated, and what needs to be done to correct it. Answer any and all questions they may have, and let them know you understand and care.
  • Be consistent. This is one of the best ways to build trust. Patients who have consistently good experiences with you and your practice will appreciate that, and are much more likely to recommend you to their friends and family.

Your reputation for trustworthiness can be channeled into positive online reviews – one of the best ways to attract new patients. ProspectaMarketing can help you leverage these into your marketing strategy. We are an experienced Internet marketing firm specializing in dental practices and the tools of Internet marketing. We help you reach key prospects who are looking for what your practice has to offer. Our unique and thorough approach provides visibility, financial accountability, and ongoing refinement and improvement. You can find out more by contacting Lane Anderson toll-free at 1-877-322-4440 Ext 101, by email using the form on our Contact Us page, or online at ProspectaMarketing.com.

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